Emergency Response and Water Extraction — Day 1
When you call (931) 271-2350, our team arrives within 60 minutes. Day 1 involves emergency water extraction — removing all standing water using truck-mounted industrial extractors. For most residential events, extraction takes 2-6 hours depending on water volume. By end of Day 1, all visible water should be removed and drying equipment deployed throughout the affected areas.
Structural Drying Phase — Days 2 Through 5
The structural drying phase is the most time-intensive part of restoration. Industrial air movers and commercial LGR dehumidifiers run continuously, typically for 3-5 days. Our technicians visit daily to take moisture readings, adjust equipment placement, and track the drying curve. Clarksville's humid subtropical climate can extend drying times compared to drier regions of the country.
Mold Prevention and Antimicrobial Treatment — Days 1 Through 5
EPA-registered antimicrobial treatments are applied beginning on Day 1 to prevent mold growth during the drying phase. In Clarksville's climate, mold can begin growing within 24-48 hours of a water event, making immediate treatment critical. If mold is found during the drying phase, remediation adds additional time but must not be skipped.
Content and Structure Assessment — Days 3 Through 7
While drying continues, our team documents all damaged materials and contents for your insurance claim. This includes moisture readings, photos, and written documentation of everything affected. Your insurance adjuster may visit during this phase to review the scope of damage and authorize the scope of restoration work.
Final Restoration and Repairs — Week 2 Through Completion
After structural drying is verified by achieving IICRC S500 target moisture levels, repairs begin. This includes drywall replacement, flooring installation, painting, and any other affected structural repairs. Timeline varies widely based on the scope of damage — minor events may be complete within 1-2 weeks; major structural events can take 4-8 weeks or longer.